Refund and Returns Policy

Overview

All sales are final. We will make every attempt to rectify any purchasing issues.

Refunds

All refunds are at the discretion of Whimsy Outfitters, LLC.

Late or Missing Refunds

Contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. All banks have specific processing times when it comes to refunds.

If you’ve done all of this and you still have not received your refund, please contact us using the How May We Help you? form.

Refunds on Sale Items

If an item was on sale when purchased, the refund will be in the amount of the sale price should Whimsy Outfitters, LLC. determine a refund is in order.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us via the How May We Help You? form.

Need help?

Contact us at How May We Help You? for questions related to refunds and returns.